Frequently Asked Questions
Here you can find the answers to our most frequently asked questions.
Is your shop open?
Yes, we re-opened on Saturday 16th May following strict social distancing guidelines.
When are you open?
We are now open from 10am - 4pm everyday.
Are you doing deliveries?
Yes, we are delivering all gift flowers, funeral tributes, plants, compost, gravels, garden care and accessories.
Are deliveries contactless?
Yes, deliveries are contactless: pay online, we will drop items outside your door, knock/ring the bell, and then will stand back over 2m away until you open the door.
Which areas do you deliver to?
Due to COVID-19 we are delivering further than our normal area. We can now deliver to all 'L' (Liverpool) postcodes, plus PR8 and WN8.
Can you do same day deliveries?
No, unfortunately due to high demand and a reduced team, we are no longer able to offer same day deliveries. Next day delivery may be available, but please give as much notice as you can.
How do I order?
All orders are to be placed on our website, all plants and garden items are listed under ‘buy plants online’ in the top left corner of our website. For flowers, you can search by design type or occasion. Please call us to order funeral tributes.
Can you do funeral flowers?
Yes, we are still receiving fresh flowers from Holland and so we can provide funeral tribute flowers. Feel free to take a look at the funeral section of our website, but please call us to order funeral flowers so we can make sure we have everything in stock before you order.